Privacy and Security

At adam we are committed to safeguarding and preserving your privacy when you visit our websites and applications (including,,, etc. – collectively the “Applications”) provide us or one of our clients or authorised suppliers with information or communicate electronically with us. Adam understands the importance of data and its integrity and we work hard to maintain our Applications, develop security review processes and build security infrastructure to implement our security policies. Our data protection policies articulate our privacy commitments to our customers and service users and these are updated in line with legislative and regulatory requirements.

This Privacy Policy explains what happens to any personal data or sensitive personal data as defined by the Data Protection Act 1998 that you provide to us or an authorised third party provides to us, or that we collect from you when you are on the Applications.

Please note that from time to time we may update this Policy, particularly in light of forthcoming legislative changes pursuant to the GDPR 2016 which comes into force in May 2018. Any amendments will be highlighted in this section so please do return and review this Policy regularly.

Whenever you give us personal data or sensitive personal data, you are consenting to its collection and use in accordance with this Privacy Policy as maybe amended from time to time.

For the purpose of the Data Protection Act 1998 and GDPR from May 2018, all data protection queries should be referred to the our Data Protection Officer


Cookies are small text files that are stored on your web browser in order to enable your complete usage of the Applications. They temporarily create a unique user number to track your usage for each session and to make sure that the Applications work for you at your appropriate administration levels. The Applications will store the minimal number of cookies required per session and only those that are essential for your operation of the Applications. The cookies do not store any ‘personal data’ as defined by the Data Protection Act 1998. Your usage of the Applications constitutes your acceptance of the use of these cookies.

Date Processing

We promise to maintain a high level of security and ensure timely breach reporting to meet GDPR requirements as well as IG Toolkit standards.

Any data that is entered into our Applications will only be processed in accordance with the purpose and instructions upon which that data was obtained.

We have functionality for deletion and retention of data within our Applications.

Information We Collect

Your experience within the Applications is built around the following core principles:

  • Information that you provide by filling in forms within the Applications, such as information provided by you, your Supplier or your local authority (who we assume to have your permission to do so)
  • Information provided to us when you communicate with us for any reason
  • Information about your use of our services or the services of our clients and/or suppliers
  • Details of your visits to Applications and the resources that you access, including, but not limited to, traffic data, location data, and other communication data for example the web browser you use when accessing our Applications
Use of Your Information

The information is primarily used to enable us to provide or support the provision of services to you or to allow you to provide services. In addition, we may use the information for the following purposes:

  • To meet our contractual commitments to you
  • To report to our Clients and Suppliers on their/our performance of contractual duties to each other, to us or to you
  • To notify you about any other information which relates to the services you receive or provide
  • To provide you with information requested from us, relating to our services
  • To notify you about any changes to the Applications such as improvements or service changes or to issue contractual notices
Please be advised that we do not reveal confidential information about identifiable individuals without their permission to our clients and/or suppliers but we may, on occasion, provide them with aggregate statistical information about our users. This information may include diversity data, personal and sensitive personal data, data relating to services provided or received.

Storing Your Personal Data

Data that is provided to us is stored on our secure servers. Details relating to any transactions entered into on our Applications will be encrypted to ensure its safety.

We will at all times comply with the Data Protection Act 1998, the GDPR 2016 as well as guidelines set by the Disclosure and Barring Service, The Health and Care Professions Council, The Care Quality Commission and any other regulatory body governing the contracts and/or type of service adam manage.

We may keep electronic data of performance, use of services, payment transaction information and issues for as long as deemed necessary to verify and produce internal management information and client reports or to comply with our contractual obligations.

We may transfer data that we collect from you for processing and storing, for example, we may be engaged in the processing and concluding of your requirement or offer, the processing of your payment transactions and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all reasonable steps to make sure that your data is treated securely and in agreement with this Privacy Policy.

The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and transmission of such data is therefore entirely at your own risk. Where we have given you (or where you have chosen) a password so that you can access certain parts of our Applications, you are responsible for keeping this password confidential. You should not at any time share your username or password with third parties to allow them to access Applications. If you become aware of any unauthorised use of the Applications you should contact us immediately in order that we may take the appropriate steps. You should only use your own password and login details to access the Applications and should not share those login details and passwords with any third parties or allow any third parties to access your own device when logged in.

Disclosing Your Information

Where applicable, we may disclose your personal information to any affiliated company in order to run our business. This includes, where applicable, our clients and authorised suppliers.

  • We may also disclose your personal information to third parties
  • Where we are legally required to disclose your information
  • To assist fraud protection and minimise credit risk
Access to Information

The Data Protection Act 1998 and under the forthcoming GDPR 2016 gives you the right to access any information that we hold about you. Should you wish to receive details that we hold about you please contact us using the contact details below. Likewise, from and including 25 May 2018, you will also have the right to have data about you deleted and erased. Please direct any such queries to


We are ISO 27001 Accredited. The scope covers how we manage information security in providing commissioning tools for procurement of complex services in the public sector.

adam HTT Limited is registered with the Information Commissioner’s Office (ICO) under registration number: ZA104405

Penetration Testing

We commission regular independent penetration testing of our infrastructure to ensure that we keep our Applications free from vulnerabilities.


We welcome any queries, comments or requests you may have regarding this Privacy Policy. Please do not hesitate to contact us by emailing us at or in writing to 249 Midsummer Boulevard, Central Milton Keynes, MK9 1EA.